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Responsibility for sewer pipes

Did you know homeowners are responsible for their sewer pipes up to and including where they meet the Sydney Water sewer mains? A lot of people are shocked to find out this piece of information. If you need to renew your sewer pipe line because it has been damaged by tree roots and those pipes are out in the middle...

How do tree roots get into pipes?

Tree roots grow through trenches dug for plumbing pipes. When plumbers excavate a trench in virgin soil to lay our pipelines to take the waste water from your home, we till the soil. The simple method of excavating the soil with a shovel or even a mechanical excavator like a backhoe actually breaks up the soil. See the tree in...

Use Toilet Paper not Tissues

Tristan from The Lone Drainer And Pronto gives a simple demonstration as to why you should use toilet paper rather than facial tissues in the bathroom. Toilet paper breaks down when it gets into water, whereas facial tissues bind together rather than falling apart. Beware, facial tissues can cause a costly blocked drain. Use toilet paper, not tissues.

Where is your Drain survey?

You've got a blocked drain and your plumber puts a camera in the drain to see whats going on down there! What happens after that? Plenty of home owners don't get to see the footage their plumber has taken of the inside of their pipes. For some reason the plumber chooses to keep what is going on in your pipes...

Home Buyers Beware

Home buyers beware. For us, the heat in the real estate market is reflected in the lack of due diligence by potential home buyers prior to purchasing properties in our suburban real estate grab. Yesterday we helped a young couple who just bought their first home in the Ryde district. They had bought a house that had the bathroom toilet...

Sewer overflow makes Coogee a “smelly place”

Coogee means "smelly place" and yesterday the beautiful beach, just 500 metres from our HQ lived up to the name given it by indigenous Australians. The smell and subsequent beach closure was brought about by a Sydney Water  blocked sewer main in nearby Dudley Street. The overflowing sewer main spilled into the storm water system which then discharged into the...

Wipes can be expensive

As you know, up to 85% of blocked drains are caused by tree roots and can be easily managed. But, there is a growing number of blockages that are caused by "hygienic wipes". Hygienic wipes block up house drains and sewer mains that cost homeowners and Sydney Water a fortune to maintain. So be careful what you flush! Simply, hygienic...

Think before you flush the toilet.

Christmas 2015 is upon us. Most of us slow down and enjoy the festive season and the Aussie summer. But please think before you flush. We are here to help you with a plumbing emergency over the Christmas holidays. A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets and it can leave...

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail. "Its time to get your pipes checked again" said the friendly letter from my Colorectal surgeon. It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all........ the benefit! So on Sunday I...

Why use an electric eel

Dateline: March 21st 2015 Less than 5% of blocked drains in Sydney are cleared by electric eel. The rest are cleared and cleaned by high pressure water drain cleaners that operate by pumping clean water at very high pressure through a series of hoses into a sewer pipe to clear the blockage. Over 85% of blocked drains are caused by...

Blocked Pipes and Council Trees

Did you know many blocked sewers are caused by the tree roots from Council street trees? This is becoming a very big drain on the budget of many local councils. The council owned trees that make some of our more sought after suburban streets very special, are creating havoc underground by repeatedly blocking the sewer pipelines from many of the...

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail: "Its time to get your pipes checked again" said the friendly letter from my Colorectal surgeon. It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all........ the benefit! So on Sunday I...

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it "Furk"! Having FUn..at..woRK So on Monday afternoon, 27th October 2014, I got this email. Hi Dave, Thank you so very much for taking my phone call early this morning and organising Chris and...

My Plumber is a Wizard

Sometimes its great to laugh at ourselves. I've always loved the Wizard and this is a good one!

Water….. Water everywhere!

Its been raining....... a lot! We have had blocked stormwater pipes, blocked sewer pipes, burst pipes, damaged water pipes and leaking taps of all kinds to attend too. The common denominator is Water Yes, Water. Now summer is just around the corner and it's getting hotter. We are exercising more and sweating a lot! So my simple health tip, not...

Flush with Facts

August is the month of the good toilet flush! Flowing sewer drains, my favourite topic in the whole wide world, is Not what I mean dear readers! I'm talking about the toilet and the cistern, the little tank of water that flushes our loo. So here's 3 Flush Facts: 1. The toilet flush button is the most un-hygienic place in your...

Common pipelines; easements, ownership and liability #3

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes. When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency, that ownership and liability of...

A plumbing emergency and ducks we’ve rescued

We were called out to this plumbing emergency that brought an unexpected surprise. Our client had a blocked drain and when we had just about completed that repair, cutting tree roots from her sewer pipes, she called out because she needed a hand in her back yard. A mother duck that had been nesting in her dense rear garden had...

Common pipelines; easements, ownership and liability #2

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes. When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency that ownership and liability of...

Don’t play Noughts and Crosses when you have sewer problems

Today's post comes courtesy of Dr Marc Dussault, The Exponential Growth Strategist. At his recent Exponential Business Building Bootcamp, he showed a series of "impossible pictures" from Swedish Artist Erik Johansson. This photo was of particular interest. This is what we want to avoid with the use of Vaporooter when tree roots get into and block your pipes and drains.

Common pipelines; easements, ownership and liability #1

  One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes. When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency that ownership and liability...

Finely tuned athletes create blocked drains!

The 19th Commonwealth Games in New Delhi India have made headlines for several reasons. Firstly, the Australian athletes have done exceptionally well. I have personally enjoyed the efforts of swimming legend Geoff Huegill on the comeback trail after a long break from the discipline of training. Huegill, the man they call Skippy, swam the best race of his life in...

Sydney Water fight tree roots in sewer pipes

Sydney Water the guardians of our main sewer pipes are constantly waging war against tree roots in our main sewer lines! Many clients from Double Bay, Rushcutters Bay, Edgecliff, Woollahra, Paddington, Rose Bay, Point Piper and Darling Point, residents with lots of trees and tree roots growing in the sewer pipes around their homes, report Sydney Water are systematically surveying...

Emergency blocked drains affected by the full moon??

Blocked drains happen everyday in Sydney and all the plumbers on our team love getting out there to help people clear their blocked drain, clean up any mess from an overflowing sewer, and get on with their lives. We track the most common cause of blocked drains and apart from the very unusual, like a small puppy as seen on a previous post http://thelonedrainerandpronto.com.au/blog/plumber-rescues-puppy/  there...

An ounce of prevention will keep your drains running

Today it was a pleasure to meet "Dr Elliot"... This man is incredibly organised. We were called to his home to run our drain cleaning equipment, the world famous "Rattlesnake"  high pressure water drain cleaner, through his house drains, downstream to the sewer boundary trap at the rear of his property, adjacent to the swimming pool. He has had blocked drains in...