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Gas heater time again

Winter 2018 is coming to Sydney. With some much needed rain approaching as we head towards June 1st, it's time to go looking for some indoor heating. If you haven't run your gas heater since last winter, please dust it and ensure the bayonet fittings are well lubricated before inserting the heater hose. Check for leaks. If you're not sure...

Use Toilet Paper not Tissues

Tristan from The Lone Drainer And Pronto gives a simple demonstration as to why you should use toilet paper rather than facial tissues in the bathroom. Toilet paper breaks down when it gets into water, whereas facial tissues bind together rather than falling apart. Beware, facial tissues can cause a costly blocked drain. Use toilet paper, not tissues.

Shower outdoors more often

With our hottest summer on record, many of us have been showering outdoors. It's a perfect opportunity to water the garden and the lawn, stay cool ourselves and save water. Some clients have us set up a permanent outdoor shower in the garden or near the swimming pool just to rinse off. I reckon simple is best. Good old corrugated...

Urgent hot water help

Its really important to know a few simple things about your water heater. I just had an emergency call from Emma, who returned from visiting the UK for Christmas. While she was away her water heater leaked through the kitchen cupboards and ruined the carpet throughout her home and flooded the property below. The neighbour below, forced entry into her...

Where is your Drain survey?

You've got a blocked drain and your plumber puts a camera in the drain to see whats going on down there! What happens after that? Plenty of home owners don't get to see the footage their plumber has taken of the inside of their pipes. For some reason the plumber chooses to keep what is going on in your pipes...

Toilet Hygiene #2

A recent study showed  95 % of men and women say they wash their hands after using the toilet, especially a public toilet. Funnily enough, only 67% of people actually do wash their hands after using a public loo or the toilets in their workplace. There have been quite a few surveys done on the topic and some innovative ideas to...

Should plumber’s quotes be free?

Some plumbers provide free quotes? Many don’t! For the simple jobs a plumber can usually give you a rough estimate over the phone. However, more complicated projects usually need a site inspection and sometimes exploratory surgery if you want a realistic quote. A great plumber will blend technology and experience to give you a quote complete with site pics and...

Toilet Hygiene #1

Q. What's the 3rd most un-hygienic place in the bathroom? A. The toilet flush button. Who'd have thought? Now, wash your hands!

Wipes can be expensive

As you know, up to 85% of blocked drains are caused by tree roots and can be easily managed. But, there is a growing number of blockages that are caused by "hygienic wipes". Hygienic wipes block up house drains and sewer mains that cost homeowners and Sydney Water a fortune to maintain. So be careful what you flush! Simply, hygienic...

Don’t flush facial tissues

85% of blocked drains are caused by tree roots. However, what you flush down your loo can contribute to that blockage.

New Blood

Its a simple thing to give blood. It doesn't hurt at all! In fact it makes you feel really good.... and you get to help someone else. Who knows, I may get to help you or your loved ones. So what does that have to do with plumbing...... Well, only that all of your pipes need flushing from time to...

Think before you flush the toilet.

Christmas 2015 is upon us. Most of us slow down and enjoy the festive season and the Aussie summer. But please think before you flush. We are here to help you with a plumbing emergency over the Christmas holidays. A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets and it can leave...

Storm drains overflow

We had another storm blast through Sydney this afternoon. We were safely on a boat in Rushcutters Bay fitting the gas cooker as the 60 knot wind blew through. The rain poured down with hail stones thrown in. The storm flooded all the local street drains and in some places the gutters were up to 400mm deep in stormwater. Please...

Ready for Sydney Storm Season

Sydney storm season got under way last night with a spectacular electric light show to compliment Ed Sheeran doing his stuff. Make sure you take precautions around your home in case severe weather hits. Severe weather, heavy rain and electrical storms can affect pumps and boosters throughout our network which can affect our water supply and sewer pumping stations. 5...

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail. "Its time to get your pipes checked again" said the friendly letter from my Colorectal surgeon. It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all........ the benefit! So on Sunday I...

Water Saving Tips for your Garden.

Did you know about 35% of household water usage occurs in the garden? In my daily rounds the common theme is how the spring has unfolded, the gardens are in bloom, the Jasmine flowers have come and gone. We’ve had very little rain lately on the coast but, after recent temperatures reaching 36 degrees, our gardens are dry. It helps...

Just Add Water

Everyone is talking about the upcoming summer like the imminent return of an old old friend. My sunrise learn to surf visits to the local beaches find them full of boys and girls and boot campers getting buffed for the summer unveiling of the new bod. And everyone is drinking water out of water bottles. Now, hydration is not a...

Water saving tips for Spring

Now we are really into spring,  the gardens are blooming and after our long weekend heatwave, the lawn needs to be watered. A dripping tap can waste up to anywhere between 30 and 200 litres of water a day. That’s over 70,000 litres a year. So here are a couple of simple water saving tips to get you through spring and the...

Why use an electric eel

Dateline: March 21st 2015 Less than 5% of blocked drains in Sydney are cleared by electric eel. The rest are cleared and cleaned by high pressure water drain cleaners that operate by pumping clean water at very high pressure through a series of hoses into a sewer pipe to clear the blockage. Over 85% of blocked drains are caused by...

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail: "Its time to get your pipes checked again" said the friendly letter from my Colorectal surgeon. It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all........ the benefit! So on Sunday I...

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it "Furk"! Having FUn..at..woRK So on Monday afternoon, 27th October 2014, I got this email. Hi Dave, Thank you so very much for taking my phone call early this morning and organising Chris and...

My Plumber is a Wizard

Sometimes its great to laugh at ourselves. I've always loved the Wizard and this is a good one!

Help! Where does my Hot Water turn off?

"HELP!" "My water heater is spitting out hot water and steam. Can you get over here Urgently?" "I don't know how to turn it off and I think it's going to explode!" Monday morning brought a call from Deborah in Randwick. It sounds like a job for The Lone Drainer ......and Pronto. Of course we were able to rescue Deborah....

Don’t put it down your toilet!

Last night we had an emergency call out to a client we had helped recently. But first, let me paint a picture. Two weeks ago "Kath", who lives in a 1920s Coogee building had a blocked shower. Kath said it had been slow to drain since she moved in 6 years ago. A little investigation revealed the original pipes ran...

Stop Leaking Taps

As a plumber, the majority of house calls I make have to do with leaking taps. Obviously in most cases it is correct to call a plumber but some times we are called to houses to carry out a simple plumbing job that takes five minutes which could have easily been completed by anyone with a little know how. Here are...