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Toilet paper is no longer a hot ticket. Guess what is?

The stampede on toilet paper has slowed for now But, I overheard an 18 year old chemist assistant telling her mum about the latest hot items running out the door of her pharmacy during the lockdown over the last 4 weeks that is worth sharing. She rattled off a list of items and her thoughts on why. With respect to...

Why you need a sewer diagram

As a plumbing professional, one of the handiest tools we can have is a sewer service diagram. It's a map of where the pipes run within your home. It's easily obtainable, and you can get it from Sydney Water, reputable plumbing suppliers and, even your local plumber can get it for you. It's simply an A4 sheet. It has an...

Tree roots don’t know about Coronavirus

Sydney April 14th 2020 Easter is over for another year. Although our towns are slowing because of the Coronavirus, and we are quickly changing our daily home and work habits, Here at The Lone Drainer and Pronto, we are still working away. Mostly blocked drains! Working from home is putting our normal facilities under a little more pressure. That means...

Be careful what you flush down the toilet!

Sydney March 31st 2020 As we work through COVID-19, our work, social distance, hygiene and consumption habits are being challenged daily. The run on toilet paper in our supermarkets has left me bewildered. I had to see it for my own eyes. And did! The take away for me is that those who couldn't purchase their normal supply have resorted...

Why have a Drainoscopy?

Today our post is simple. A client called from Bronte. Since Christmas they'd had 3 blocked drains causing the downstairs toilet to overflow. Yuck! The plumber they had been using didn't have a drain camera and it was suggested that the pipes were broken. We were able to clear the blockage quickly, then, give the pipes a Drainoscopy. That's Lone...

Check your storm drains

The well needed rain that arrived in Sydney over the last few days has created many blocked storm water drains and grates that can easily be fixed. Take the opportunity in between showers to check any pits or drains around your home that may be blocked by leaf debris or dirt. Put on your gardening or washing up gloves and...

The Lone Drainer Recipe collection

The Lone Drainer Recipe Collection It’s the second month of the New Year and we’re all still full of good intentions. I, The Lone Drainer, the fastest plumber in the Eastern suburbs, hereby announce my New Years Resolution: I will become a better cook. I am committing in print in the hope that my public announcement will help me stick...

Who is responsible for my sewer pipes

Did you know homeowners are responsible for their sewer pipes up to and including where they meet the Sydney Water sewer mains? A lot of people are shocked to find out this piece of information. If you need to renew your sewer pipe line because it has been damaged by tree roots and those pipes are out in the middle...

How do tree roots get into pipes? #2

In my last post I described how tree roots can easily travel through the soil loosened by excavation for your pipe installation. Do you know why tree roots grow in sewer pipes from the top of the pipe joints? Condensation is formed when we run water from our water pipes, through our drains. Especially when we have a hot shower,...

How do tree roots get into pipes?

Tree roots grow through trenches dug for plumbing pipes. When plumbers excavate a trench in virgin soil to lay our pipelines to take the waste water from your home, we till the soil. The simple method of excavating the soil with a shovel or even a mechanical excavator like a backhoe actually breaks up the soil. See the tree in...

Do tree roots grow in PVC pipes?

Do tree roots grow in PVC pipe? Yes they do! The PVC pipe shown here in this Youtube clip has tree roots growing in through the wall of the pipe in three different places. There is a significant Norfolk pine tree and a Paperbark tree within two-three metres of the pipe. The roots were cut from this pipeline about 8...

Use Toilet Paper not Tissues

Tristan from The Lone Drainer And Pronto gives a simple demonstration as to why you should use toilet paper rather than facial tissues in the bathroom. Toilet paper breaks down when it gets into water, whereas facial tissues bind together rather than falling apart. Beware, facial tissues can cause a costly blocked drain. Use toilet paper, not tissues.

Poo News

Our readers are still the best source of fun, information, insights and images from the wonderful world of plumbing I've heard plenty of explanations of the word Poo. I hadn't heard this one.

Toilet won’t flush properly #1

"My toilet won't flush properly" is a common cry for help in our emergency plumbing business. We then ask, Do you mean the dirty water won't flush away? If the answer is yes and it looks like this, then you have a blocked drain and you need a blocked drain expert quickly However, if you press the Full and Half...

I don’t like cricket..I love it.

January 6th 2017 sees the rain tumbling down in Sydney's eastern suburbs. Day 4 of the New Years 3rd cricket test between Australia and Pakistan is delayed because of the heavy rain. The gutters and drains around our home and office are full of leaf debris and could cause flooding for anyone who isn't vigilant Take a tip Check your...

Why you should look inside your pipes.

You've got a blocked drain and your plumber puts a camera in the drain to see whats going on down there! What happens after that? Plenty of homeowners don't get to see the footage their plumber has taken of the inside of their pipes. For some reason, the plumber chooses to keep what is going on in your pipes a...

Home Buyers Beware of non-compliant plumbing

Home buyers beware. For us, the heat in the real estate market is reflected in the lack of due diligence by potential home buyers prior to purchasing properties in our suburban real estate grab. Yesterday we helped a young couple who just bought their first home in the Ryde district. They had bought a house that had the bathroom toilet...

Sewer overflow makes Coogee a “smelly place”

Coogee means "smelly place" and yesterday the beautiful beach, just 500 metres from our HQ lived up to the name given it by indigenous Australians. The smell and subsequent beach closure was brought about by a Sydney Water  blocked sewer main in nearby Dudley Street. The overflowing sewer main spilled into the storm water system which then discharged into the...

See inside your pipes with a Drainoscopy

Today our post is simple. A new client from Bronte called because since Christmas they'd had 3 blocked drains causing the downstairs toilet to overflow throughout their basement. YUK! The plumber they had been using didn't have a drain camera and it was suggested that the pipes were broken. We were able to clear the blockage quickly, then, give the...

Don’t flush those flushable wipes

As you know, up to 85% of blocked drains are caused by tree roots and can be easily managed. But, there is a growing number of blockages that are caused by "hygienic wipes". Hygienic wipes block up house drains and sewer mains that cost homeowners and Sydney Water a fortune to maintain. So be careful what you flush! Simply, hygienic...

Don’t flush facial tissues

85% of blocked drains are caused by tree roots. However, what you flush down your loo can contribute to that blockage.

Rain causes Bronte wall collapse

Sydney's sustained rainfall has almost washed out the third cricket test between Australia and the West Indies at the Sydney Cricket Ground. The rain may have helped the Windies at the SCG but nearby Bronte residents awoke yesterday to find their Macpherson Street neighbours wall had collapsed into the street. My initial drive past the site to survey the damage...

Back to work for a New Year

Many of us are back to work today January 4th 2016 after our Christmas break. Time, love and laughter with family and friends, rest and re-charge. We've had a few plumbing emergencies that couldn't wait. Blocked drains, burst water pipes and a rusty galvanised gas service that led to a complete pipe re-run on New Years Eve. People are grateful...

Think before you flush the toilet.

Christmas 2015 is upon us. Most of us slow down and enjoy the festive season and the Aussie summer. But please think before you flush. We are here to help you with a plumbing emergency over the Christmas holidays. A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets and it can leave...

Storm drains overflow

We had another storm blast through Sydney this afternoon. We were safely on a boat in Rushcutters Bay fitting the gas cooker as the 60 knot wind blew through. The rain poured down with hail stones thrown in. The storm flooded all the local street drains and in some places the gutters were up to 400mm deep in stormwater. Please...