“My cistern is leaking into the toilet pan.”
If you press the Full and Half flush buttons and they don’t effectively clear the toilet bowl, that means, their isn’t enough water in the toilet cistern to do the job, or the buttons just don’t work, or the cistern just won’t refill or it’s slow to fill.
Then I know how to fix the toilet that won’t flush properly.
This pic shows the water inlet to the cistern and the outlet valve or flushing mechanism that sends the water into your toilet pan.
Either of the valves shown could be faulty.
If the inlet valve doesn’t shut-off, it will cause the cistern to overfill and spill into the overflow tube that will run down into the pan. You may need a new inlet valve.
If the outlet valve is leaking into the pan, the outlet valve may need to be replaced or re-washered.
Either of these valves leaking could be causing leaks into the pan.
If you’re not sure, just ask us.
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