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Check your storm drains

The well needed rain that arrived in Sydney over the last few days has created many blocked storm water drains.

Take the opportunity in between showers to check any pits or drains around your home that may be blocked by leaf debris or dirt.
If you can clean them out it may save you from some unexpected flooding.
The drain shown here was covered by leaves and gum nuts blown off in the storm wasn’t able to cope with the deluge of water.
The garage was flooded.

Take care climbing on your roof. It may be very slippery!

My bathroom is flooding!

Pipes burst in peoples homes every day.
Knowing where your hot and cold water turn off could be the difference between having a few wet items under the kitchen sink and having a total flood.

Yesterday morning we had an urgent phone call for an emergency plumber with a difference.

Allan, the homeowner knew exactly where to turn off the water to his home unit.
A flexible connection under his bathroom vanity basin had burst.
Allan heard a “pop” then the sound of running water as it gushed out of his bathroom vanity basin onto the floor and out the door.

Fortunately, shutting off the water quickly kept the damage to a minimum.

We were able to rescue Allan and his family pronto.

We replaced the ruptured hot flexible connection and changed the corroded looking cold connection also.

Urgent hot water help

Its really important to know a few simple things about your water heater.

I just had an emergency call from Emma, who returned from visiting the UK for Christmas.
While she was away her water heater leaked through the kitchen cupboards and ruined the carpet throughout her home and flooded the property below.

The neighbour below, forced entry into her unit to turn off the water to protect his property.

Over the phone, Emma asked for help replacing her existing water heater

I asked her to send a picture of the heater and I now know,

  • There is no safe tray under the heater. Installing a safe tray to prevent future flooding should be considered.
  • The water heater currently is an 80Ltr unit. The modern version is slightly larger and won’t fit in the cupboard. The cupboard may need to be dismantled to remove the existing and fit a new unit.
  • A 50-litre heater may also be too big. (Please check the cupboard dimensions)
  • The current water heater does not have a tempering valve fitted. Australian Standard states “A tempering valve to be a part of any new hot water installation”.
  • There is a flexible connection between the Duo valve and the heater. Australian Standard states “Flexible connections do not comply”.

Does the cold water control valve that shuts off the water to your entire home work efficiently?
It will need to, so that the Duo (control) valve  the water heater can be worked on.

Take 3 tips.

  • Know where your water heater is.
  • Know how it turns off.
  • Turn off the water and electricity or gas before you go on holidays.

If you’re not sure…ask me.

Winter rain comes with a blast

Winter Rain and blocked pipes.

The forecast east coast low started dumping rain on us last night. Road accidents caused by wet conditions and local flooding are the norm today. The weather bureau suggest these conditions will hang around until Monday.

Blocked storm water drains, storm water pipes and storm water pits have been the order of the day today after the rain came thick and fast.

Where possible, keep your roof gutters and drains clear of leaf debris to avoid flooding and pipe overflows.
rain

Sewer overflow makes Coogee a “smelly place”

Coogee means “smelly place” and yesterday the beautiful beach, just 500 metres from our HQ lived up to the name given it by indigenous Australians. The smell and subsequent beach closure was brought about by a Sydney Water  blocked sewer main in nearby Dudley Street.

The overflowing sewer main spilled into the storm water system which then discharged into the surf just near the Coogee Surf Club. Randwick City Council closed the beach and drained the Ross Jones pool that sits adjacent to the surf club and the storm water discharge.

Sydney Water maintenance crews cleared a blockage in the sewer main that was caused by tree roots.
The tree root blockage and sewer overflow was completely preventable. The beach has been re-opened today.

Clipping from Sydney’s Daily Telegraph:
2016 04 14 Cooge sewer spill Daily Telegraph article

A plumbers view – Super Bowl 2016

Sunday, February 7th was Super Bowl 50 Sunday in San Francisco. By now you may know The Denver Broncos beat the Carolina Panthers 24-10 at Levi’s Stadium.

What’s that got to do with plumbing, I hear you ask. Well plenty, according to the Scott Tissue company; the toilet is flushed more during halftime than at any other point during the year. That’s 90 million flushes, using 350 million gallons or 1,323,000,000 litres of water, which is the same amount of water that flows over Niagara Falls in seven minutes.

Now, that is…..a Super Bowl!

I’d like to know how many blocked drains happened on Super Bowl Sunday.
Superbowl 2016

Wipes can be expensive

As you know, up to 85% of blocked drains are caused by tree roots and can be easily managed.

But, there is a growing number of blockages that are caused by “hygienic wipes”. Hygienic wipes block up house drains and sewer mains that cost homeowners and Sydney Water a fortune to maintain. So be careful what you flush!

Simply, hygienic wipes don’t break down like toilet paper and as many household pipe lines have imperfections, the wipes can get caught and start a blockage.

If you are polishing your bottom….. and flushing more wipes, you could be in trouble.

This Choice magazine Youtube video shows how wipes don’t break down for up to 21 hours.

New Blood

New Blood 2
Its a simple thing to give blood. It doesn’t hurt at all! In fact it makes you feel really good…. and you get to help someone else.

Who knows, I may get to help you or your loved ones.

So what does that have to do with plumbing……

Well, only that all of your pipes need flushing from time to time. Even your personal pipes!

This is Furk! Having FUn at woRK.

Rain causes Bronte wall collapse

Sydney’s sustained rainfall has almost washed out the third cricket test between Australia and the West Indies at the Sydney Cricket Ground. The rain may have helped the Windies at the SCG but nearby Bronte residents awoke yesterday to find their Macpherson Street neighbours wall had collapsed into the street.

My initial drive past the site to survey the damage was met by a pile of sand, outdoor table and chairs, a picket fence and kids cubby house that had slipped onto the road.
Bronte collapsed wall
It was interesting to see old earthenware pipes amongst the rubble. Maybe their stormwater pipes were blocked or leaking into the sand, probably washing out the pipe line, and the continuous rain caused the collapse.

I do not believe anyone has been injured. Here’s hoping this family can get back into their home soon.

Clear the air

Many of us are back to work today January 4th 2016 after our Christmas break. Time, love and laughter with family and friends, rest and re-charge.

We’ve had a few plumbing emergencies that couldn’t wait. Blocked drains, burst water pipes and a rusty galvanised gas service that led to a complete pipe re-run on New Years Eve.

People are grateful to have help from an emergency plumber.

They also like to laugh and learn. I recommend you watch this clip for Poo Pourri. This is what I call Furk!

Having FUn at woRK

BTW After the laughing stopped, I ordered some Poo Pourri. It works! If you’d like some let me know.

Think before you flush the toilet.

Christmas 2015 is upon us. Most of us slow down and enjoy the festive season and the Aussie summer.
But please think before you flush. We are here to help you with a plumbing emergency over the Christmas holidays.

A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets and it can leave you with an expensive plumbing bill to unblock your pipes. It can also lead to the amount of waste moving through our sewage treatment works at Malabar, Bondi and Manly.

These extra items have to be screened out, dumped in bins and trucked off to a landfill site. Unsuitable flushed items can lead to sewer overflows and problems in the sewer mains simply caused by small items getting caught and blocking the network.

Don't do it.

Don’t do it.

An overflowing sewer main in your property or worse, in your home, is very unpleasant. So, keep it simple and flush only the three Ps….. pee, poo and paper.

Storm drains overflow

We had another storm blast through Sydney this afternoon.

We were safely on a boat in Rushcutters Bay fitting the gas cooker as the 60 knot wind blew through.
Safe from the storm
The rain poured down with hail stones thrown in. The storm flooded all the local street drains and in some places the gutters were up to 400mm deep in stormwater.

Please check the grates and drains around your home and ensure that they are clear and running freely. The storms come quickly and can create lots of damage fast.

If you need help…… Call us!

Ready for Sydney Storm Season

Sydney storm season got under way last night with a spectacular electric light show to compliment Ed Sheeran doing his stuff.
storm season
Make sure you take precautions around your home in case severe weather hits.

Severe weather, heavy rain and electrical storms can affect pumps and boosters throughout our network which can affect our water supply and sewer pumping stations.

5 tips to get you ready:
1. Candle and matches. Have them handy.
2. Know where and how to turn off your water supply.
3. Have 3 days supply of fresh water in containers. Approx 10 litres per person.
4. Check your storm water grates and drains are clear of leaf debris and dirt.
5. Ensure your storm water down pipes are clear and not connected to the sewer.

If you’re not sure, Ask us!

Plumbing Emergency – Can’t turn the water off!

When you have a plumbing emergency

On Thursday night a client rang after 9.00pm to say her basin tap that had been leaking for a few weeks was now gushing water… and the water meter at the front of the house wouldn’t shut off.
images
We were able to rescue her family quite quickly. However it was an expensive process.

What’s the take away from that? If your taps don’t feel right, please don’t ignore it. Call a plumber and schedule a repair. And if your water meter wont shut off, it sounds like a job for The Lone Drainer and Pronto.

Mens Loos and Number Twos

The thinker
Why men spend so much time in the loo is still a mystery to me! My Dad could disappear in there for what seemed like hours, he would emerge with the Herald under his arm and an understanding of what had been happening in the world.

He took time to think! Meditation perhaps?

My eldest son is just the same. He has Dads brains.

Personally, I get in, do what I have too and get the hell out of there.

This clip is fun! If you have similar experiences let me know.

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail. “Its time to get your pipes checked again” said the friendly letter from my Colorectal surgeon. It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all…….. the benefit!

So on Sunday I began the preparation for a colonoscopy on Monday. After a healthy and hearty breakfast on Sunday morning it was a time of fasting. No food! Then, from early afternoon into the evening I had to take not 1, not 2, but 3 doses of fairly unpleasant medicine that would clean my internal pipes so the surgeon could put his camera through them.

Now all this makes sense to a 54 year old male and father of 3 healthy and happy sons whose father, after being diagnosed with Prostate cancer passed away a few years ago.

So, I hear you ask, why is your plumber telling you this? If your body is a temple as mine is, and your home is your castle, then it’s appropriate to get your pipes checked, especially if your castle has a history of problems or blockages in your sewer pipes. There are many parallels between a Colonoscopy and a Drainoscopy.

To get a Drainoscopy is easy!

We clear your pipes and then put a specialized drain camera through the pipes to find out what is actually going on in there. Then we take the vision and put it on our YouTube channel with a description of what is going on in the pipes. You can see it, you can share it, you can get a second opinion, you can evaluate the information and understand exactly what is going on underground or in your pipes.

Yes, it is a little uncomfortable. But now I know that after Dr “L” has treated 2 areas of interest and checked my prostate, my pipes are in good condition. I’ve seen the pictures. And at the appropriate time, he will send me a reminder for my next Drainoscopy er Colonoscopy.

So to end on a high note watch this fun YouTube clip.

Melbourne Cup Tip

The winner

Water saving tips for Spring

Now we are really into spring,  the gardens are blooming and after our long weekend heatwave, the lawn needs to be watered.

A dripping tap can waste up to anywhere between 30 and 200 litres of water a day. That’s over 70,000 litres a year.
dripping tap
So here are a couple of simple water saving tips to get you through spring and the long hot summer ahead.

Ensure all household and garden taps are always turned off tightly so they don’t drip. Don’t force taps as you can damage them and actually cause leaks.
Develop a regular routine of checking all indoor and outdoor taps, washers and pipes for leaks, cracks and breaks. Check all your household appliances for water leaks. Learn how to repair leaking taps; a new washer is inexpensive and easily available at your local hardware store.

If in doubt call us for some over the phone guidance on  02 9664 4990.

Broncos and Cowboys Long Weekend

The October long weekend brings a sporting feast to Sydney. NRL fans will descend on our city for the Grand Final between the Brisbane Broncos and the North Queensland Cowboys.

The Lone Drainer and Pronto loves cowboys and horses. My heart says Cowboys but the head says Broncos.

The Epsom Handicap will be run at Royal Randwick. I’m tipping Sadlers Lake with the great Jim Cassidy riding. Whilst in Melbourne, the AFL sees the the Hawks Hawthorn up against the Eagles from West Coast. Go the Eagles!

What ever you’re doing, have fun! And if you have a plumbing emergencyyou can call us!
The winner

Why use an electric eel

Dateline: March 21st 2015

Less than 5% of blocked drains in Sydney are cleared by electric eel. The rest are cleared and cleaned by high pressure water drain cleaners that operate by pumping clean water at very high pressure through a series of hoses into a sewer pipe to clear the blockage.

Over 85% of blocked drains are caused by tree roots and we can show you how to Stop Tree Roots in Drains. Watch this short 2 minute YouTube video to see how we use the “Rattlesnake” drain cleaner to clear your blockage!

Blocked Pipes and Council Trees

Did you know many blocked sewers are caused by the tree roots from Council street trees?
Tree crushes sewerThis is becoming a very big drain on the budget of many local councils.
The council owned trees that make some of our more sought after suburban streets very special, are creating havoc underground by repeatedly blocking the sewer pipelines from many of the homes in those streets. Councils are fighting a losing battle trying to bring the tree roots under control.

The budgets of many local councils are strained as they just can’t keep up with the demand of their ratepayers to attend to sewer blockages caused by these street trees.

There is an economical way for local councils to Stop Tree Roots in Pipes and ease the burden on the budget and the ratepayers who have regular tree root blockages.
Vaporooter Kills Roots. Period!

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail:

“Its time to get your pipes checked again” said the friendly letter from my Colorectal surgeon.
It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all…….. the benefit!

So on Sunday I began the preparation for a colonoscopy on Monday. After a healthy and hearty breakfast on Sunday morning it was a time of fasting. No food! Then, from early afternoon into the evening I had to take not 1, not 2, but 3 doses of fairly unpleasant medicine that would clean my internal pipes so the surgeon could put his camera through them.

Now all this makes sense to a 54 year old male and father of 3 healthy and happy sons, whose father after being diagnosed with Prostate cancer passed away a few years ago.

So, I hear you ask, why is your plumber telling you this? If your body is a temple and mine is, and your home is your castle then it’s appropriate to get your pipes checked, especially if your castle has a history of problems or blockages in your sewer pipes.

There are many parallels between a Colonoscopy and a Drainoscopy.

To get a Drainoscopy is easy!

We clear your pipes and then put a specialized drain camera through the pipes to find out what is actually going on in there. Then we take the vision and put it on our YouTube channel with a description of what is going on in the pipes. You can see it, you can share it, you can get a second opinion, you can evaluate the information and understand exactly what is going on underground or in your pipes.

Yes, it is a little uncomfortable. But now I know that after Dr “L” has treated 2 areas of interest and checked my prostate, my pipes are in good condition. I’ve seen the pictures. And at the appropriate time, he will send me a reminder for my next Drainoscopy er… Colonoscopy.

So to end on a high note watch this fun YouTube clip.

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it “Furk”! Having FUn..at..woRK

So on Monday afternoon, 27th October 2014, I got this email.

Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.

Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.

Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.

I also had a problem with my kitchen sink tap. Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me! Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger

My Plumber is a Wizard

Sometimes its great to laugh at ourselves.

I’ve always loved the Wizard and this is a good one!
Wizard ID Plumber

Help! Where does my Hot Water turn off?

HELP!

“My water heater is spitting out hot water and steam. Can you get over here Urgently?” “I don’t know how to turn it off and I think it’s going to explode!”

Monday morning brought a call from Deborah in Randwick. It sounds like a job for The Lone Drainer ……and Pronto.

Of course we were able to rescue Deborah. We replaced the water heater and the gas and water shut-off valves that controlled the unit. But, how many people don’t know how to turn off their water heater?

This image shows where to shut off the water and gas supply to the heater. Why don’t you practice turning the water heater off when it isn’t urgent?

If you need help Call us 02 9664 4990

Water heater valves