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Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it “Furk”! Having FUn..at..woRK

On Monday afternoon, 27th October 2014, I got the following email:

Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.

Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.

Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.

I also had a problem with my kitchen sink tap. Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me! Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger

My Plumber is a Wizard

Sometimes its great to laugh at ourselves.

I’ve always loved the Wizard and this is a good one!
Wizard ID Plumber

Be careful what you put in your toilet!

Last night we had an emergency call out to a client that we had helped recently. But first, let me paint a picture.

Two weeks ago “Kath”, who lives in a 1920s Coogee building had a blocked shower. Kath said it had been slow to drain since she moved in 6 years ago. A little investigation revealed the original pipes ran through the concrete floor and were corroded internally. Corrosion is one of the drawbacks of living so close to the ocean.

Anyway, The Lone Drainer and Pronto Super-heroes Leigh and Chris, got her shower running “better than ever before”. In fact Kath rang our office to compliment the boys on their Ps, Punctual and Professional.

So I was surprised to get her evening call-out. It turns out her toilet was blocked! But the shower and basin were draining better than ever before. The building has a 2 pipe system; the shower, bath, basin and kitchen sink run down one pipe, while the toilet waste goes down the other.

After a little investigation we found there were tampons caught on the corroded inside of the waste pipe. It was reasonably simple to clear the blockage. Although Kath was a little embarrassed we assured her the best way to prevent it happening again was to follow this simple rule.
Toilet sign

The Lone Drainer And Pronto!

At The Lone Drainer and Pronto we’re not like other cowboy plumbers…

We fix your blocked drains, leaking taps and toilets with Silver bullet speed and without making a mess. And before we start, we provide you with our legendary no-surprise fixed quote that blends over 40 years of plumbing experience, technology and training so good…. even other plumbers seek our advice!

(02) 9664 4990 http://www.TheLoneDrainerAndPronto.com.au

Thanks to Dr Marc Dussault for helping us “hit our targets”.
Check him out at http://www.antimimeticisomorphism.com/

https://www.thelonedrainerandpronto.com.au/

Plumber rescues Puppy

In early June this year, a young boy in Britain decided to give his one week old puppy a bath using quite an odd method; putting him in the toilet bowl and giving it a flush. The dog was sent down the pipe, well out of reach from the fire brigade who were first on the scene in an attempt to rescue the pup.

A plumber was called in and using a drain camera he found the dog amazingly still alive hours after being flushed about 20 metres from the house. Neighbours from surrounding houses were told to not use water in order to prevent the dog being washed down into the main sewer where rescue attempts would be impossible. The pup was able to be pushed down the line by the plumber towards a manhole where it was pulled to safety. It has been named “Diana” after the company that rescued it.

https://www.thelonedrainerandpronto.com.au/plumbing_services.php