Archive for the ‘Uncategorized’ Category

Happy Plumbers + Great Service = Happy Clients

Thursday, October 30th, 2014

We have a great team of plumbers here at The Lone Drainer and Pronto!
They are good at their job
They Love their work.
We call it “Furk”! Having FUn..at..woRK

So on Monday afternoon, 27th October 2014, I got this email
Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.
Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.
Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.
I also had a problem with my kitchen sink tap.
Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me!
Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger

My Plumber is a Wizard

Monday, October 20th, 2014

Sometimes its great to laugh at ourselves.
I’ve always loved the Wizard and this is a good one!
Wizard ID Plumber

Help! Where does my Hot Water turn off?

Thursday, October 16th, 2014

HELP!
“My water heater is spitting out hot water and steam. Can you get over here Urgently?”
“I don’t know how to turn it off!”
and
“I think it’s going to explode”
Monday morning brought a call from Deborah in Randwick
It sounds like a job for The Lone Drainer ……and Pronto.
Of course we were able to rescue Deborah. We replaced the water heater and the gas and water shut-off valves that controlled the unit
But, How many people don’t know to turn off their water heater? This image shows where to shut off the water and gas supply to the heater.
Why dont you practice turning the water heater off when it isn’t urgent.
If you need help Call us 02 9664 4990

Water heater valves

Stop Leaking Taps

Monday, September 8th, 2014

As a plumber, the majority of house calls I have to make are to do with leaking taps. Obviously in most cases it is correct to call a plumber but some times we are called to houses to carry out a simple job that takes five minutes and could have been easily completed by anyone with a little know how. Here are a few pointers that can help to avoid problems like these:

  1. Treat taps gently. They should be turned off with thumb & forefinger. If you are having an arm wrestle turning your taps off, stop it!
  2. Try to repair a dripping tap if you can. Always turn the water to the house off first!
  3. Simple repairs can be done by anyone. Don’t forget the o-rings, tap washers, tap seats and fibre washers. Lubricate them all.
  4. There are so many types of taps available today, even the pros need to seek advice.
  5. There is no shame in not being able to repair a dripping tap. I have seen grown plumbers cry over leaks like these

Flush with Facts #3 Thomas Crapper

Tuesday, August 26th, 2014

Thomas Crapper was a plumber in the second half of the 19th and early 20th centuries who founded his own company in Chelsea London in 1861.

Contrary to popular belief, Crapper did not invent the flushing toilet which is said to have been invented by Sir John Harrington. Crapper however did make several patents relating to drain improvements, water closets and manhole covers. His plumbing business was quite successful, and supplied plumbing to members of the royal family, a feat for which many incorrectly believed he was knighted for.

Although he did not invent the flushing toilet, Thomas Crapper & Co did successfully market and mass produce them.  As soldiers passed throughout England during WWI it is believed that the slang term “crapper” was created due to the frequency of Crapper & Co’s logo being present.

 

1030620thomas20crapper20copy1

                                                                                       http://www.thelonedrainerandpronto.com.au/index.php

Flush with Facts #2

Tuesday, August 19th, 2014

August is the month of the good toilet flush!
Did You Know
The dual flush toilet cistern was an Australian invention in 1980 by Bruce Thompson an employee of Caroma.
The dual flush toilet cistern saves 32,000 litres of water per household per year.
In 2014, most modern toilet cisterns have an internal overflow tube, so if your float valve doesn’t shut off, the water runs straight into your loo, rather than overflowing onto the floor…..
So
The single flush toilet cistern should be a thing of the past.

Stormwater drain blockages

Tuesday, August 19th, 2014

Send it down Huey!
As Sydney gets through another day of torrential rain and some eastern parts of this country are getting their best rainfall for more than a year, its important to keep your stormwater gutters, downpipes, grates and drains clear.
My own roof gutters were overflowing yesterday ’cause the leaves from our deciduous tree were blocking our down pipes.
Blocked stormwater

Flush with Facts

Monday, August 11th, 2014

August is the month of the good toilet flush!

Flowing sewer drains, my favourite topic in the whole wide world, is Not what I mean dear readers.

I’m talking about the toilet and the cistern, the little tank of water that flushes our loo So here’s 3 Flush Facts

1. The toilet flush button is the most un-hygienic place in your bathroom.

2. A full toilet flush is more water than most people in the world use daily.

3. A leaking toilet cistern can waste upto 24 litres of water daily. That’s a whopping 2160 litres of wasted  water in your quarterly water rates. And that’s from just 1 toilet cistern.

So, next time you are sitting and thinking………. Think about that!

The thinker

 

Who turned off the hot water?

Tuesday, July 15th, 2014

That was the call today from the residents in a block of 82 home units.                                                                                                                         Our clients shower tap was leaking a 1/2 bucket of hot water every minute and needed new washers. So “Where does the Hot Water turn off?” asked The Lone Drainer”, I don’t know replied our client!” What followed was a search for the hot water shut off in all the usual places. Under the vanity basin….. no, Under the kitchen sink…..no, In the bathroom ceiling…..no, What about the duct in the hallway…..no                                                                                                                 Next, The Lone Drainer called the maintenance manager’s mobile, courtesy of the Emergency Number notice in the foyer. When he finally responded, The Lone Drainer…. and Pronto already knew that the valves in the cupboard shut off all the units on the other side of the hallway, but not ours.

“The hot water shut off valve should be in that duct” said Al the manager                                                                                                                                                         “It’s not!” said The Lone Drainer “Any suggestions?” “So you’re gonna have to shut down hot water for the whole building” says Al. Woman in shower cap Now there is a protocol for shutting down water to a building with 82 units at midday. Normally it’s a notice on the board and in the lift a couple of days in advance. Not today!

I had Pronto go to the foyer and buzz every unit to tell ‘em (those that answered) “The hot water is gonna get turned off in 1/2 hour for about 1/2 an hour” said Pronto And we did.                                                                                                                                                                                                                                                            By the time we shut down the boiler, drained the building then removed the shower tap and re-washered it, replaced O-rings and lubricated the moving parts, put the tap back together and turned the boiler valves back on it was 1 hour 15 minutes. Luckily only 18 of 82 residents came looking for the reason they had no hot water on this cold Sydney day.

Moral of the Story!                                                                                                                                                                                                                                                       Know where your hot and cold water turns off…. And make sure it does! Now, that sounds like a job for The Lone Drainer and Pronto!

3 Tips for Healthy Hot Water.

Monday, July 7th, 2014

Who had a cold shower this morning?
Winter makes the need for hot water a high priority.
If you think your heater is under performing do this quick water heater health check.
1. Check the colour of your water.     If its brown, your water heater has a buildup of sediment or rust
2. Check your Temperature and pressure relief valve (like the one shown below), pull the lever. It should spurt out water till you let go of the lever and if it dribbles afterwards, it needs attention.
3. Does the stop valve work? Try turning it off, test the water at your hot taps and turn it back on. Ideally it should Stop the water flow through the heater.
Hot water T & PR valve
Whether your water heater is gas or electric, storage or continuous check it regularly.

If your hot water runs out get your friendly plumber to check it over