Monthly Archives: July 2014

Who turned off the hot water?

Who turned off the hot water?… That was the call today from the residents in a block of 82 home units.

Our clients shower tap was leaking; a 1/2 bucket of hot water every minute and needed new washers.

So, “Where does the Hot Water turn off?” asked The Lone Drainer. “I don’t know”, replied our client! What followed was a search for the hot water shut off in all the usual places; under the vanity basin…. no; under the kitchen sink…. no; in the bathroom ceiling…. no; what about the duct in the hallway…. no!

Next, The Lone Drainer called the maintenance manager’s mobile, courtesy of the Emergency Number notice in the foyer. When he finally responded, The Lone Drainer and Pronto already knew that the valves in the cupboard shut off all the units on the other side of the hallway, but not ours.

“The hot water shut off valve should be in that duct” said Al the manager. “It’s not!” said The Lone Drainer. “Any suggestions?”

“So you’re gonna have to shut down hot water for the whole building” says Al.

Woman in shower cap Now there is a protocol for shutting down water to a building with 82 units at midday. Normally it’s a notice on the board and in the lift a couple of days in advance. Not today!

I had Pronto go to the foyer and buzz every unit to tell those that answered that the hot water is gonna get turned off in 1/2 hour for about 1/2 an hour.

By the time we shut down the boiler, drained the building then removed the shower tap and re-washered it, replaced O-rings and lubricated the moving parts, put the tap back together and turned the boiler valves back on, an hour and 15 minutes had gone by. Luckily only 18 of 82 residents came looking for the reason they had no hot water on this cold Sydney day.

Moral of the story:

Know where your hot and cold water turns off…. And make sure it does! Now, that sounds like a job for The Lone Drainer and Pronto!

3 Tips for Healthy Hot Water

Who had a cold shower this morning?

Winter makes the need for hot water a high priority. If you think your heater is under performing do this quick water heater health check.

1. Check the colour of your water. If its brown, your water heater has a buildup of sediment or rust.
2. Check your Temperature and Pressure Relief valve (like the one shown below), pull the lever; it should spurt out water till you let go of the lever. If it dribbles afterwards, it needs attention.
3. Does the stop valve work? Try turning it off, test the water at your hot taps and turn it back on. Ideally it should stop the water flow through the heater.
Hot water T & PR valve
Whether your water heater is gas or electric, storage or continuous, check it regularly.

If your hot water runs out get your friendly plumber to check it over